In order for your accountant to access official documents sent to your company’s Cégkapu account — such as NAV letters or official government notices — you must add them as a case manager (“Ügykezelő”) to the company’s Cégkapu account.
This access is not only technically necessary, but also essential from a legal and compliance perspective, allowing your accountant to act on behalf of your business efficiently and on time.
The case manager can only be added by a person authorized to represent the company (for example, the managing director) through their Ügyfélkapu account.
How to add a case manager to Cégkapu
Follow the steps below if your accountant has requested case manager access.
1. Log in to Client Gate (Ügyfélkapu) storage system
👉 Open the following website: https://tarhely.gov.hu/levelezes
Log in using your Ügyfélkapu credentials as the company representative.
2. Open the settings menu
In the top-right corner, click: „Beállítások” (Settings)
3. Select the company’s Cégkapu mailbox
In the top-left corner, you will see your own name.
Below that, locate the dropdown menu called: „értesítési tárhely” (notification storage). Click on it.
Under your personal mailbox, select your company’s name — this is the company’s official Cégkapu mailbox.
4. Add a new case manager, Ügykezelő
After selecting the company mailbox, locate the section called: „Ügykezelők” (Case managers). This section appears in the middle of the page under your company name.
Click: „Új hozzáadása” (Add new)
Enter your accountant’s details exactly as provided by your accountant.
The government system uses this information to identify the authorized case manager.
5. Save the changes
After entering all required information, click: „Mentés” (Save).
6. Inform your accountant
Once the case manager has been added successfully, make sure to notify your accountant. This allows them to activate access and begin handling official matters on behalf of your company.
What happens if you do not set this up?
Your accountant will not be able to see official Cégkapu messages sent to your business, meaning they may not be able to respond in time to important notices such as:
NAV (Hungarian Tax Authority) warnings or requests
Audit notifications
Court correspondence
Other official government documents
This may create serious compliance and administrative risks for your business.
If you need any assistance during the process, please feel free to contact us at [email protected]. We are happy to help. 😊